# Refund Policy

**Effective Date:** July 28, 2026

## Refund Policy for Kesho Academy

Kesho Academy is committed to providing quality educational services. This Refund Policy outlines the conditions under which refunds may be requested for payments made through our website.

By making a payment to Kesho Academy, you agree to the terms of this Refund Policy.

## 1. Tuition and Course Fees

Payments made for tuition, registration, or other academy-related fees may be eligible for a refund only in accordance with Kesho Academy's enrollment policies.

Refund eligibility may depend on factors such as:

* The date the withdrawal request is received.
* Whether classes or services have already commenced.
* Administrative or registration costs already incurred.
* Any applicable contractual or legal obligations.

## 2. Cancellation by Kesho Academy

If Kesho Academy cancels a course, program, or service and no suitable alternative is offered, students may be entitled to a full or partial refund of the fees paid for the affected service.

## 3. Non-Refundable Fees

Unless otherwise required by law or stated in writing, the following are generally non-refundable:

* Registration or application fees.
* Administrative fees.
* Processing charges imposed by payment providers.
* Fees for services that have already been provided.

## 4. Requesting a Refund

To request a refund, students should contact Kesho Academy through the contact details provided on the website and include:

* Full name.
* Student identification number (if applicable).
* Proof of payment.
* Reason for the refund request.
* Any supporting documentation that may assist in processing the request.

Refund requests should be submitted as soon as possible after the event giving rise to the request.

## 5. Processing Refunds

Approved refunds will be processed using the original payment method whenever reasonably possible.

Refund processing times may vary depending on the payment provider or financial institution and may take several business days to appear in your account.

## 6. Incorrect or Duplicate Payments

If you believe you have made an incorrect or duplicate payment, please contact Kesho Academy promptly. We will investigate the matter and, where appropriate, arrange a refund or credit.

## 7. Exceptional Circumstances

Kesho Academy may consider refund requests arising from exceptional circumstances on a case-by-case basis. Supporting documentation may be required.

Approval of such requests is at the sole discretion of Kesho Academy, subject to applicable law.

## 8. Changes to This Policy

Kesho Academy reserves the right to amend this Refund Policy at any time. Any updates will be posted on this page with a revised Effective Date.

## 9. Contact Us

If you have any questions about this Refund Policy or wish to request a refund, please contact Kesho Academy using the contact information provided on our website.